BugHerd
Boarbs

The BugHerd alternative for collecting product feedback — not just bugs

BugHerd is great for visual bug tracking during development. But if you need ongoing product feedback, public voting, and a roadmap your users can see — Boarbs is built for that. Free to start, 2-minute setup.

Free forever for small teams · No credit card required · Unlimited voters

Why teams switch

Why teams outgrow BugHerd

BugHerd is a solid bug tracking tool for agencies and web teams. But when you need ongoing product feedback from real users, it falls short.

Bug tracking isn't feedback collection

BugHerd pins bugs on web pages during development — that's its strength. But once your product is live and you need to collect feature requests, gauge demand, and prioritize your roadmap with real user input, you need a feedback tool. Boarbs is built for exactly that.

Per-seat pricing adds up fast

BugHerd starts at $42/mo for 5 members on the Standard plan. Need 10 members? That's $67/mo. 25 members? $125/mo. Extra members cost $6.60–$8 each. Boarbs gives you unlimited team members on every plan — including free.

No public-facing feedback portal

BugHerd is an internal tool — there's no way for your users to see what others requested, vote on features, or follow a public roadmap. Boarbs gives you embeddable boards, a public portal, and voting without login walls.

Websites only — nothing else

BugHerd requires a JavaScript widget installed on a website. If you're building a mobile app, desktop software, API, or any non-web product, BugHerd simply doesn't work. Boarbs is product-agnostic — any product, any platform.

Feature comparison

Boarbs vs BugHerd — side by side

Different tools for different jobs. Here's how they compare when it comes to collecting and managing product feedback.

Boarbs
BugHerd
Starting price
Free
$42/mo (5 members)
Free plan
Yes — unlimited voters
No (7-day trial only)
Public voting
Public roadmap
Feature request boards
No login required for voters
Works for non-web products
Visual bug pinning on websites
Automatic browser metadata capture
Embeddable widget
Unlimited team members
Keyboard shortcuts
API-first / Open API
Setup time
2 minutes
JS snippet + config
Pricing

What you actually pay as your team grows

BugHerd charges per member per month — every developer, designer, and PM added to the project increases your bill. Boarbs includes unlimited team members on every plan.

Team size
Boarbs
BugHerd
5 team members
$0
$42/moStandard plan
10 team members
$0
$67/moStudio plan required
15 team members
$0
$100/moStudio + 5 add-ons
25 team members
$0
$125/moPremium plan required
50 team members
$0
$290/moPremium + 25 add-ons

Every Boarbs plan includes

  • Unlimited team members on every plan
  • Unlimited voters — no tracked-user billing
  • 3 boards free, up to unlimited on Pro ($29/mo)
  • Embed, widget, and portal
  • Public voting and roadmap
  • Self-serve cancellation

BugHerd's per-seat model explained

BugHerd's Standard plan includes 5 members for $42/mo. Need more? You either upgrade to a higher tier (Studio at $67/mo for 10, Premium at $125/mo for 25) or pay $6.60–$8 per additional member.

For growing teams where multiple people need to manage feedback, this per-seat cost adds up quickly. Boarbs never charges per user — team members, voters, and submissions are always unlimited.

Honest take

Who should switch — and who shouldn't

BugHerd and Boarbs solve different problems. Here's an honest look at when each tool is the right choice.

Choose Boarbs if…

Boarbs is the better choice when:

  • You need ongoing product feedback from real users, not just QA bugs
  • You want public voting so users can upvote and prioritize features
  • You're building something that isn't a website (mobile app, API, desktop software)
  • You want a public roadmap your community can follow
  • You need unlimited team members without per-seat costs
  • You want zero-friction feedback — no login walls for voters

BugHerd might be better if…

Consider sticking with BugHerd when:

  • Your primary need is visual bug tracking on staging websites
  • You're a web agency collecting client feedback during site builds
  • You need automatic browser metadata and screenshot capture for bugs
  • You rely on Jira/Asana integration specifically for bug triage workflows
Getting started

Moving from BugHerd to Boarbs

Since BugHerd and Boarbs serve different purposes, the switch is more of an upgrade than a migration. Set up your feedback boards and go live in minutes.

01

Export your feedback data

Export your tasks and feedback from BugHerd. We support CSV and API-based imports for posts, votes, and statuses.

02

Create your boards

Set up your feedback boards in Boarbs — organize by product area, feature category, or however your team works. Takes 2 minutes.

03

Share with your users

Embed the widget, share your portal link, or add a feedback button. Your users can start voting and requesting features immediately — no account required.

Need help getting started?

Reach out and we'll help you set up your boards and import any existing feedback data.

Get setup help
FAQ

BugHerd vs Boarbs — common questions

Your first board in 2 minutes

Free forever for small teams. No credit card, no setup wizard, no demo calls.

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