The Usersnap alternative for product feedback — not bug reports
Usersnap is built for QA teams capturing screenshots and console logs. Boarbs is built for product teams collecting feature requests and letting users vote. Free to start, 2-minute setup, unlimited voters.
Free forever for small teams · No credit card required · Unlimited voters
Why Usersnap users look for alternatives
Usersnap is great for QA workflows. But when product teams need user-facing feedback with voting and roadmaps, they look elsewhere.
Bug tracking isn't feedback collection
Usersnap's strength is visual bug reports — annotated screenshots, console logs, session replays. But if you need a place where users can submit feature requests, upvote ideas, and see what's planned, Usersnap doesn't do that. Boarbs is purpose-built for product feedback and prioritization.
Per-seat pricing that escalates fast
Usersnap's Starter plan costs around €39/mo for just 5 seats and 500 feedback items. Growth jumps to €89/mo for 10 seats. Professional is €159/mo for 20 seats. Boarbs gives you unlimited voters and unlimited team members on every plan — including free.
No public boards or voting
Usersnap keeps all feedback internal. There's no way for your users to see what others have requested, vote on features, or follow a public roadmap. Boarbs gives your users a public board where they can see, vote, and track progress without login walls.
Over-engineered for simple feedback
Usersnap requires embedding a JavaScript SDK, configuring widget behavior, setting up targeting rules, and training your team. If you just want a feedback board where users share ideas and vote, that's overkill. Boarbs is ready in 2 minutes — no code required.
Boarbs vs Usersnap — side by side
Different tools for different jobs. Usersnap excels at visual bug tracking. Boarbs excels at product feedback and user voting. Here's the full picture.
What you actually pay as your team grows
Usersnap charges per seat and limits page views per tier. Boarbs includes unlimited team members and unlimited voters on every plan — including free.
Every Boarbs plan includes
- Unlimited voters on every plan
- Unlimited team members on every plan
- 3 boards free, up to unlimited on Pro ($29/mo)
- Embed, widget, and portal
- No page view limits
- Self-serve cancellation
Usersnap's per-seat + page view model
Usersnap limits both team seats and monthly page views per tier. The Starter plan caps you at 5 seats and 100,000 page views. Growth gives you 10 seats and 500,000 views. Professional: 20 seats and 1M views. Each tier upgrade comes with a significant price jump.
If you're collecting product feedback (not debugging), you're paying for screenshot tools, session replays, and console log captures you don't need. Boarbs charges by boards, not by seats or page views — so growth never increases your cost.
Who should switch — and who shouldn't
Boarbs and Usersnap solve different problems. Here's an honest look at who we're the right fit for and when Usersnap is the better tool.
Switch to Boarbs if…
Boarbs is the better choice when:
- You need public feedback boards where users can submit and vote on feature requests
- You want a public roadmap your users can follow
- You're paying for bug tracking features you don't use
- You want frictionless voting — no login walls, no accounts required
- You need transparent pricing that doesn't scale with team size
- You want to get set up in minutes, not hours
Usersnap might be better if…
Consider staying with Usersnap when:
- You need visual bug reporting with screenshot annotation and console logs
- Your primary use case is QA testing and bug triage
- You need session replay to understand how users trigger bugs
- You rely on in-app NPS/CSAT surveys for satisfaction measurement
- You need deep Jira bi-directional sync for development workflows
Moving from Usersnap takes minutes
Switching from a bug tracker to a feedback board is simpler than you think. Import your feature requests and go live the same day.
Export your feedback
Export your feedback items and feature requests from Usersnap. We support CSV and API-based imports to bring your data over.
Set up your boards
Create your feedback boards in Boarbs and import your data. Posts, votes, and statuses transfer in minutes — not hours.
Go live
Share your board URL or embed the widget in your app. Your users get a public space to vote on features from day one.
Need help migrating?
Reach out and we'll help you move your feedback data to Boarbs.
Usersnap vs Boarbs — common questions
Your first board in 2 minutes
Free forever for small teams. No credit card, no setup wizard, no demo calls.
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