Deep Link Into Feedback

Deep links matter because the right Boarbs URL removes friction.

Instead of sending users to the portal homepage and hoping they find the right item, you can send them straight to the exact roadmap or post that matters.

The Main Deep-Link Targets

Most teams use four kinds of public links:

https://your-workspace.boarbs.com
https://your-workspace.boarbs.com/roadmap
https://your-workspace.boarbs.com/roadmap/main-roadmap
https://your-workspace.boarbs.com/p/post-slug

Each one solves a different job.

When to Link to the Portal Home

Use the portal home when you want people to:

• discover the overall feedback hub
• browse multiple public boards
• submit new ideas without a very specific destination

When to Link to the Roadmap

Use the roadmap when you want people to:

• understand what is planned
• check progress at a glance
• see direction before submitting a new request

If you have more than one public roadmap, link to the specific roadmap slug instead of the generic roadmap root.

When to Link to a Specific Post

Use a post link when you want people to:

• vote on one request
• read the full discussion
• subscribe to updates on one item
• understand the status of a specific idea

This is usually the best link for support follow-ups, customer conversations, and update emails.

Best Places to Use Deep Links

Deep links are especially useful in:

• support replies
• product update emails
• roadmap announcements
• release notes
• internal handoffs between support and product

A Good Rule of Thumb

If the user already knows what they care about, send a deep link.

If the user needs orientation first, send the portal home or roadmap.

Keep Links Stable

As your workspace grows:

• avoid unnecessary renames
• keep roadmap structure understandable
• prefer linking to an existing post instead of creating near-duplicates

The cleaner the structure, the more useful deep links become.

Next Steps

• Automatic Login — Add ?sso= so the visitor arrives already signed in
• Publish an Update — Use post links and roadmap links to close the loop cleanly
• Set Up Your Workspace Domain — Understand the base URL behind every deep link
• Portal — See how these routes behave publicly