Does Boarbs auto-merge duplicate posts?

No. Similar-post suggestions never merge. Only an organization admin can merge after review, from post detail or bulk actions.

What is preserved when I merge?

Votes, comments, and tags land on the primary post. The goal is one ranked request, not a deleted conversation.

Who is emailed after a merge?

Creators and subscribers of both posts get one short email with a link to the surviving post. The person who merged is not emailed.

Can customers merge posts?

No. They can upvote a similar post while writing. Merge is an admin action.

Follow the merge docs for the current unmerge behavior. Unmerge does not send the merge email.

Merge duplicates

Merge duplicate feedback without losing votes or comments

Duplicate requests split the signal. Ten posts with three votes each look smaller than one post with thirty. Boarbs helps writers find similar posts, then lets admins merge reviewed duplicates into one primary post.

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The problem

Duplicates make the board look quieter than it is

Users search badly. They write the same idea in new words. If you cannot merge, your ranked list lies — and you ship the wrong thing because the votes never sat together.

Votes are stranded on clones

Three posts about the same integration look like low demand. Combined, they are your next sprint. Without merge, the math is wrong.

Auto-merge is how you lose trust

Silently combining posts that are only similar — not the same — hides a real request. Boarbs never merges because a writer clicked a suggestion.

Comments and tags disappear in a sloppy merge

If merge drops conversation or labels, you lose the nuance that told you why people asked. The primary post should keep the history.

How Boarbs solves it

Suggest while writing. Merge when an admin reviews.

Portal, widget, embed, and the organization app show similar posts from the same organization while someone writes. They can upvote a suggestion or still create a new post. Admins merge from post detail or bulk actions.

Admins merge on purpose

Organization admins open a post and choose Merge, or use bulk actions. You pick the primary. Duplicates combine into that post.

Votes, comments, and tags stay

The primary post keeps the signal. You are consolidating demand, not deleting history.

Creators and subscribers get one email

After a merge, creators and subscribers of both posts get a short email with a link to the surviving post. The person who merged is not emailed. Unmerge stays silent.

No automatic merge

Similarity is a hint, not a verdict. That is the difference between a tidy board and a board people stop trusting.

See it

Not a placeholder. A real Boarbs surface.

A ranked board only works if duplicate demand sits on one post — suggestions first, admin merge second.

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Keep exploring

Related product pages, docs, and comparisons

Each landing is one intent. These links go to the matching feature, the setup article, or a competitor comparison when that search is nearby.

FAQ

Merge questions

Keep the ranked list honest

Suggest similar posts to writers. Merge when you have reviewed the duplicates.

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